Terms and Condition of Service
Standard Terms and Conditions
The User, identified as any person using any system or service of BossSMS.
Collectively referred to as “The Parties”
PLEASE READ THIS AGREEMENT CAREFULLY. THIS SMS USER AGREEMENT (“SMS AGREEMENT”) DESCRIBES THE TERMS AND CONDITIONS UNDER WHICH BOSSSMS OFFERS YOU (THE “USER” OR “YOU” OR “YOUR”) AN ACCOUNT (THE “ACCOUNT”) FOR USE OF BOSSSMS SERVICE (THE “SMS SERVICE”)
BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW AS WELL AS THE TERMS AND CONDITIONS PUBLISHED ON THE BOSSSMS SITE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SERVICE. BOSSSMS MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT AT THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SERVICE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.
1 – Definitions
1.1 – “BossSMS” has created this privacy statement in order to demonstrate commitment to customer privacy
1.2 – “User”, “You”, “Your” shall refer to the party using the Products and/or Services and/or Software as provided by BossSMS.
1.3 – “Service” shall mean the activity and obligation of BossSMS to provide the services and/or deliverables.
1.4 – “Effective Date” means the date on which the Service commence.
1.5 – “Account” shall mean the User’s platform for interacting with BossSMS Services
1.6 – Unless inconsistent with the context, or otherwise indicated, in this agreement reference to a “person” shall include a juristic or artificial person, including without limitation, a firm, company voluntary association, or partnership.
1.7 – In this agreement, unless inconsistent with the context, or otherwise indicated, the singular shall include the plural, and the plural shall include the singular.
1.8 – In this agreement, unless inconsistent with the context, or otherwise indicated, reference to the male form shall include the female form as well, and vice-versa.
2 – Entire Agreement
This Agreement and all other agreements and annexures referred to in this Agreement constitute(s) the final, complete, and exclusive statement of the terms of the agreement between the parties pertaining to the subject matter of this Agreement and supersedes all prior and contemporaneous understandings or agreements of the parties. This Agreement may not be contradicted by evidence of any prior or contemporaneous statements or agreements. No party has been induced to enter into this Agreement by, nor is any party relying on, any representation, understanding, agreement, commitment or warranty outside those expressly set forth in this Agreement.
3 – Relaxation
No latitude, extension of time or other indulgence which may be given or allowed by any party to the other parties in respect of the performance of any obligation hereunder, and no delay or forbearance in the enforcement of any right of any party arising from this agreement, and no single or partial exercise of any right by any party under this agreement, shall in any circumstances be construed to be an implied consent or election by such party or operate as a waiver or a negation of or otherwise affect any of the party’s rights in terms of or arising from this agreement or stop or preclude any such party from enforcing at any time and without notice, strict and punctual compliance with each and every provision or term hereof.
4 – Effective Date
4.1 – The effective date is the date when the User first downloaded or started using the BossSMS Service.
4.2 – This agreement, notwithstanding the date of acceptance or signature, will be deemed to have commenced on the effective date.
5 – Duration
5.1 – The duration of this agreement shall continue indefinitely, unless terminated by either party.
5.2 – Either party may terminate this agreement by giving the other party 30 (thirty) days prior written notice.
6 – Improper Use
6.1 – The User will not nor will the User authorize or permit any other person or party to use the Service:
6.1.1 – to send or knowingly receive or conduct any communication which is in violation of any law, regulation, regulatory authority or which is defamatory, offensive, abusive, indecent, obscene or menacing, or in breach of confidential, privacy, trade secrets, or in breach of any third party intellectual property rights, or in breach of any other rights;
6.1.2 – to cause any annoyance or inconvenience.
6.1.3 – to defraud or attempt to defraud
6.2 – The User unconditionally accepts and that it will abide by:
6.2.1 – BossSMS’ acceptable use policy, available on request or may be viewed at http://interact.bosssms.com/term/, the terms with which the User declares itself familiar which can be amended from time to time;
6.2.2 – BossSMS’ Licence terms and conditions which can be amended from time to time available on request or may be viewed at http://interact.bosssms.com/term-condition/
6.3 – Without derogating from any other right of recourse available to BossSMS in this Agreement, any breach of this clause by the User shall be deemed to be a material breach of this agreement and shall entitle BossSMS to suspend and/or terminate the Service Agreement and, for this purpose, it shall be irrelevant whether the User is aware of the content of any material so transmitted. BossSMS may suspend the Service without notice with immediate effect if, in BossSMS reasonable opinion, the User is in breach of this Agreement and BossSMS may refuse to restore the Service until the User has given BossSMS an acceptable assurance that there will be no further contravention.
6.4 – BossSMS shall be entitled to suspend and/ or terminate the Services to the User in the event of, the BossSMS or third party network being or is potentially jeopardised, harmed and/ or impeded, by the User’s use of the Services.
6.5 – The User acknowledges and agrees that BossSMS may monitor the communication performance of the system associated with the use of the services.
6.6 – The User shall indemnify and keep BossSMS indemnified from any claim howsoever arising lawful or otherwise, brought by any third party resulting from the User’s use of the BossSMS system and/or communication networks connected to the system. The User will pay all costs, damages, awards, fees (legal fees on an attorney and own User scale whether incurred prior to or during the institution of legal proceedings or if judgment has been granted, in connection with the satisfaction of such judgment) and judgments finally awarded against BossSMS arising from such claims, and will provide BossSMS with notice of such claims, full authority to defend, compromise or settle such claims and all reasonable assistance necessary to defend such claims, at the User’s sole expense. BossSMS agrees that any actions taken by BossSMS in respect of such claims will be taken in reasonable consultation with the User.
6.7 – The User may use the system to link into other networks and the User agrees to conform to the acceptable use policies of such networks. If communications by the User do not conform to these standards, or if the User makes profligate use of the system and/or the Service to the detriment of BossSMS or other BossSMS customers, BossSMS reserves the right to restrict the passage of the User communications until the User negotiates with BossSMS an acceptable undertaking as to its use.
7 – Warranties
7.1 – Save as expressly set out in this agreement, BossSMS does not make any representations nor gives any warranties or guarantees of any nature whatsoever in respect of the System and all warranties which are implied or residual at common law are hereby expressly excluded.
7.2 – Without limitation to the generality of clause 7.1 BossSMS does not warrant or guarantee that the information transmitted by or available to the User by the way of the system or any BossSMS Equipment:
7.2.1 – will be preserved or sustained in its entirety;
7.2.2 – will be suitable for any purposes,
7.2.3 – will be free of inaccuracies, defects, bugs or viruses of any kind; and BossSMS assumes no liability, responsibility or obligations in regard to any of the exclusions set forth in this clause 7.1, and 7.2 above.
8 – Exclusion of Liability
8.1 – Except for any deliberate act or gross negligence on the part of BossSMS, its associates, servants or agents, and except as otherwise expressly provided herein to the contrary, BossSMS shall not be liable to the User or any third party for any loss or damage of whatsoever nature and/or arising (including consequential or incidental loss or damage which shall include but shall not be limited to loss to property or of profit, business, goodwill, revenue or anticipated savings) or for any costs, claims or demands of any nature whether asserted against BossSMS or against the User by any party arising directly or indirectly out of the System or Services, their use, access, withdrawal or suspension or out of any information or materials provided or not provided, as the case may be, by or from their use and the User hereby indemnifies and holds BossSMS harmless in respect thereof, such indemnity specifically includes, but is not limited to:
8.1.1 – the incorrectness and/or loss of any service delivered or undelivered by the BossSMS System or the delay in delivery thereof;
8.1.2 – the non-availability of the System or access to the System for any reason whatsoever;
8.2 – BossSMS, its affiliated companies, suppliers, or any of their employees assumes no liability or responsibility for the accuracy, timeliness or completeness of any services offered by the User. The User accordingly indemnifies BossSMS and holds it harmless against all and any loss, liability, actions, suites, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the services.
8.3 – Subject to clause 8.1 and clause 8.2 above, the entire liability of BossSMS, and the User’s exclusive remedy for damages from any cause related to or arising out of this agreement, regardless of the form of action, whether in contract or in delicti, will not exceed the average aggregate of the Services fees and Charges paid by the User to BossSMS under this agreement over any continuous period of 3 (three) months reckoned from the date the claim is made against BossSMS.
8.4 – Due to the need to conduct maintenance, repair and/or improvement work from time to time on the technical infrastructure by means of which the Services are provided, the provision of the Services may be suspended by BossSMS from time to time, with the giving of at least, 24 (twenty four) hours’ notice, and all liability on the part of BossSMS for any loss or damage whether directly or consequential thereby incurred or for any costs, claims, or demands of any nature arising there from, is excluded and the provision of clause §8.1 above shall apply mutatis mutandis to such exclusion.
9 – Take-down Notice
9.1 – BossSMS have the right to suspend and / or terminate Services to the User, should any notification be received of unlawful activity by the User, in respect of the services, pursuant to the provisions of the law of the applicable country and standard organization(s).
9.2 – The User hereby indemnifies and holds BossSMS harmless against any claims, damages and/ or costs of whatsoever nature arising from the performance by BossSMS of its responsibilities in terms of provisions of the law of the applicable country and standard organization(s).
10 – Breach
10.1 – BossSMS shall be entitled, but not obligated to suspend and/ or terminate this agreement without giving notice to the User in of the following circumstances:
10.1.1 – In the event of the User failing to make payment in terms of this Agreement within 7 (seven) days after it becoming due and payable;
10.1.2 – In the event of the User failing to comply with any of the terms and conditions of this agreement, all of which are deemed to be material and it shall be irrelevant whether the User is aware of the content of any material so transmitted;
10.1.3 – Either party shall be entitled, but not obligated to terminate this Agreement upon 14 (fourteen) days prior written notice in of the following circumstances:
10.1.3.1 – In the event of a party allowing a judgment against it to remain unsettled for more than 7 (seven) days without taking immediate steps to have it rescinded and successfully prosecuting the application for rescission to its final end;
10.1.3.2 – In the event of a party being placed in liquidation or under judicial management whether provisionally of finally; and/ or
10.1.3.3 – With respects to 10.1.3.1 and 10.1.3.2, not appeal the judgment that was granted against it on an opposed basis.
10.2 – In the event of their being a legal dispute between the parties, of whatever nature, the User will be obliged to continue with the punctual payment of all and/ or any amounts due in terms of this Agreement.
10.3 – If BossSMS elects to cancel this Agreement as provided for in clause 10.1 hereof BossSMS shall be entitled to:
10.3.1 – Claim all outstanding monies as on the date of repudiation and/ or cancellation of this Agreement;
10.3.2 – Treat all outstanding amounts as immediately due and payable which would have become due and payable over the balance of the period which has not expired in terms of the Agreement;
10.3.3 – To claim interest on the amounts as provided for in 10.3.1 and 10.3.2;
10.3.4 – Immediately terminate all and/ or any of the Services provided to the User in terms of this Agreement. Upon acceptance of this Agreement by the User, the User consents to such termination under the circumstances and the termination not amounting to an act of spoliation;
10.3.5 – Claim any and/ or all damages that BossSMS might incur as a direct and/ or indirect result of the User’s repudiation and/ or breach of this Agreement;
10.3.6 – Claim the costs of any legal proceedings instituted against the User in any court of law on a scale as between attorney and own User irrespective as to whether summons has been issued or not; and/ or
10.3.7 – To retain all amounts already paid by the User in terms of this Agreement;
10.3.8 – To retain and/ or reclaim possession of any goods of whatever nature provided by BossSMS, directly or indirectly, or by any third party instructed by BossSMS to the User, irrespective as to whether the said goods are prescribed in this Agreement, or not.
10.3.9 – In the event of suspension, termination, cancellation and/ or expiration of this Agreement as provided for in this Agreement and/ or as provided for in common law, the provisions of this Agreement which are intended to continue and survive, shall continue to and survive accordingly.
11 – Force Majeure
11.1 – Neither of the parties shall be held liable for failure to perform any of its obligations under any circumstance where the failure or default is caused by or arises as a result of force majeure including, but not limited to, fire, flood, lightning, civil unrest and acts of governmental, regulatory or military authorities;
11.2 – The defaulting party affected by force majeure shall as soon as reasonably possible notify the other party in writing of the occurrence of the circumstances and the estimated extent and duration of its inability to perform its obligations under the circumstances.
11.3 – In the event of a force majeure circumstance, both parties shall use all reasonable endeavours to minimise the effects to the affected party.
12 – Refund Policy
WHEREAS the services rendered by BossSMS “BossSMS” entails the sale of cellular “SMS” (Short Message Service) via the national and international cellular networks to the public and corporate institutions (“a Purchaser”), and
WHEREAS SMS is a redeemable item constituting liquid monetary value (“cash”), and
WHEREAS a transaction of sale between BossSMS and any Purchaser constitutes the exchange of cash for cash, and
WHEREAS a sale by BossSMS of SMS to a Purchaser is conditional upon the Purchaser accepting the terms of BossSMS refund policy,
NOW THEREFORE THE REFUND POLICY OF BossSMS IS AS FOLLOWS:
12.1 – Upon receipt and clearance by BossSMS of Purchaser purchase price of SMS, BossSMS shall credit the Purchaser SMS account with the number of SMS purchased in the proprietary BossSMS business system (“the Credit”)
12.2 – The Credit to the Purchaser SMS account perfects the transaction of Purchase and sale between the Purchaser and BossSMS.
12.3 – BossSMS shall only refund the Purchaser the purchase price in the event that:
12.3.1 – the BossSMS proprietary business system fails to make available for delivery or deliver the SMS purchased by the Purchaser within 14 (fourteen) days of BossSMS having been given written notice by the Purchaser of such or any BossSMS proprietary business system failure in accordance with the Terms and Conditions of Sale accepted by the Purchaser upon purchasing SMS.
12.3.2 – the BossSMS proprietary business system fail to credit the Purchaser SMS account with the number of SMS purchased in the proprietary BossSMS business system within 14 (fourteen) days of BossSMS having been given written notice by the Purchaser of such or any BossSMS proprietary business system failure in accordance with the Terms and Conditions of Sale accepted by the Purchaser upon purchasing SMS.
12.4 – Failure of cellular networks, satellites and satellite functions and cellular network servers, systems or apparatus (“the cellular networks”) outside the management and control of BossSMS, causing SMS delivered by BossSMS to the cellular networks against possession by BossSMS of proof of such delivery, to be lost and not delivered to the Purchaser intended SMS recipient SHALL NOT constitute a ground for refund by BossSMS to the Purchaser. In such event BossSMS shall assist the Purchaser in any claim the he, she or it may have as a result of the cellular networks receiving but not delivering such SMS.
12.5 – In the event that BossSMS refund a Purchaser, BossSMS shall only refund the Purchaser to the equivalent in Naira of the SMS in credit in the Purchaser SMS account alternatively the amount Purchased or depending on case.
12.6 – In applicable circumstances, to be determined by BossSMS, administrative cost for such refund shall be deducted.
13 – Advertisements And Links To Other Sites
13.1 – BossSMS does not endorse the content on any third-party Web sites.
13.2 – BossSMS is not responsible for the content of linked third-party sites, indexes or directories, sites framed within this Site, or third-party advertisements, and does not make any representations regarding their content, accuracy or non-infringement.
- – Free SMS
14.1 – The Free SMS Service provided by BossSMS is provided as is.
14.2 – BossSMS reserves the right to monitor, append and/or modify the content of message(s) sent through this service.
14.3 – You are bound by all BossSMS “Terms of Service” by your use of this service